Step 4: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game. In this article: Fix problems with apps from Microsoft Step 3: Refer the troubleshooting steps and mentioned > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter. Start button, and then select Settings> Update & Security Step 2: Run the Windows Store Apps Troubleshooter: Select the Run dialog box, type wsreset.exe, and then select OK.Ī blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically. Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the app. What is the date and time on the PC and ensure it is correct?.Does this issue occur for all apps from the store?.Do you have any non-Microsoft antivirus program installed?.In order to get clarity and to assist you accordingly, please reply with the answers to the questions below: We understand your concern as you are unable to install apps in Microsoft Store. Thank you for writing to Microsoft Community Forums.
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